Case Studies

Latest Case Studies

Network and Infrastructure Review for a National Insurance Company

The Challenge Over the past 12 months our client experienced significant IT service interruptions that have impacted their business operations. …

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Health Care Sub-Acute and Mental Health Services

Terra Firma was commissioned to develop a four-year ICT Strategy for the Sub-Acute and Mental Health Services of Bayside Health.

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Sensis Customer Advocacy Program – OCM

The Challenge Telstra deployed NPS throughout its operations and Sensis aligned to this strategic initiative by commencing a customer advocacy …

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