Business Transformation 2.0

We delight in helping our clients achieve their goals by transforming their business in an enduring way.

“Business transformation is the bridge between your vision and your success”

In today’s world, change is inevitable and constant and while your strategy is your roadmap to your vision, the business transformation initiatives are the steps to get you there.

Business transformation is what we do well – it sits at the core of our consulting practice. Ultimately, business transformation is about delivering programs of work that are aligned to the organisation’s strategic vision.

To keep up and stay ahead, having a sound strategy in place is essential.

Through programs of work, we align your technology solutions and processes to your strategic direction, whilst ensuring the impacts to your people and your customers are minimal.

At Terra Firma, we understand the challenges of transformation programs inside out, and our proven track record in this arena means we can be a trusted advisor that brings clarity and structure, and implement sustainable solutions.

Our thinking

Focusing on Customers is Not Enough

In today’s globally competitive marketplace, being customer-centric is not enough. We know customers demand brands provide an experience which makes …

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Our thinking

Emergence of the Customer Insights Driven Organisation: Beyond Data Driven

How artificial intelligence is transforming the way companies analyse their data to understand their customers.  For several years, organisations have …

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Our thinking

PCI DSS – Do my suppliers have my back?

The Payment Card Industry Data Security Standard (PCI DSS) applies to all organisations that accept card payments (including yours!). The …

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