"Hold the vision. Trust the process."
When and why did you join TF?
I started at Terra Firma in August 2016. I worked in an organisation that engaged Terra Firma when they needed help with a major business transformation project. I got to know some of the Terra Firma team and that the business genuinely supported and invested in professional growth for their people at an individual level. I saw this as the opportunity to springboard my career in customer experience (CX) delivery as a business analyst/consultant. I have not looked back since.
What do you love about your job?
The opportunity to work with many diverse professionals through my various engagements is what I love most about my job. It keeps me professionally stimulated and constantly learning.
I enjoy the collaborative and inclusive culture at Terra Firma that makes me feel valued, recognised, and part of a team in its true essence. Both my professional growth and network have accelerated during the time I have worked here.
What are you looking forward to in your career at TF?
I am looking forward to being part of an exciting chapter as we take our CX capabilities and engagements to the next level. I am very motivated and enthused about incorporating best in class tools, design concepts and methodologies to lead the way for our clients. I am looking forward to enjoying success and further developing my career.